Support
Effective 2026-11-10. The English version of this page governs; translations on the site are for convenience.
Email support@americadrivesafe.org. We answer within two business days.
Common questions
I didn't get my sign-in email. Check spam and promotions folders, then request a new link. Links work once and expire after 15 minutes.
I paid but don't see my pass. Sign in with the same email you used at checkout and open the Account section. Card payments usually confirm within a minute. If it still isn't there, email us with the date and the last 4 digits of your card.
Can I get a refund? All sales are final (see the Terms). If you were charged twice or in error, email us.
I found a mistake in a question or state fact. Thank you. Email us the question text and, if possible, a link to the official source.
How do I delete my account or get my data? Sign in, open Account, and use "Download my data" or "Delete my account".
A division of 